How do I return an item?

Click here to select the item(s) to be returned and print your return label.

For all ROXY Girl Club members, return shipping labels are FREE.
For all other guests, return shipping labels are $6.95. This amount will be deducted from your refund. You are welcome to sign up to become a ROXY Girl Club Member here.

  • - Returns must be shipped back within 30 days of receiving your order.
  • - Once submitted, a return shipping label will be generated and emailed to you.
  • - Please print the shipping label.
  • - Place your items back in your package and attach the shipping label to the outside, then drop off at your nearest USPS.
  • - Remember to keep your tracking number!

Please allow 10-14 business days for your return to arrive to our facility.
Once your return has been received by our warehouse, allow up to 7-10 business days to complete. Additional processing time may occur depending on your financial institution before the funds appear on your account.

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