Gift cards can only be purchased at a retail location. We do not currently offer E-Gift Cards at this time. Click here to check for a local ROXY retail location near you.

You can check the balance on your gift card by clicking here. 

Please click here to purchase an E-Gift Card.

E-Gift Cards are all sales final. Once an order has been placed we are unable to process a return.

E-Gift Cards are all sales final. We are unable to cancel an order once it has been placed.

Please click here to check the balance on your gift card.

If the email address for the recipient was miss-keyed, please contact customer service at 1-800-435-9917.

E-Gift Cards can only be used on our DC website. Click here to start shopping.

At this time, E-Gift Cards can only be used online on our direct website. Click here to start shopping.

Yes, multiple gift cards can be entered at the time of purchase during the checkout process.

E-Gift Cards do not expire.

If your E-Gift Card is not working please check the following points:

• Check your balance by clicking here.
• Make sure you enter in the correct number and pin associated to your gift card
• Please enter in the gift card number and pin during the checkout process in the payment section.

If your having technical issues with your E-Gift Card. Please contact customer service.

E-Gift Cards can be entered during the checkout process within the payment screen. Click "Gift Certificate" when adding your payment info.

E-Gift Cards are an electronic version of a physical gift card that can be sent directly to a person's email address and used online.

If you have not yet received your E-Gift Card please be sure to check your spam/junk folders. You can also check the email address used to send the E-Gift Card to. All E-Gift Cards can take up to 1-2 hours to be received.

If you still have not received your E-Gift card or the email address was miss-keyed, please contact customer service at 1-800-435-9917.